Legal
How ShipCore handles your data when you play Poop Popper on iOS and Android.
This Privacy Policy explains how ShipCore ("ShipCore", "we", "us", or "our") collects, uses, and protects information when you play Poop Popper (the "Game") on iOS and Android.
ShipCore is a trade name of Merknu, a company registered in the Netherlands, which is the data controller responsible for your information under the EU General Data Protection Regulation (GDPR). Our company details and contact information are in the Contact us section.
By downloading or playing the Game, you agree to the practices described in this policy. If you do not agree, please do not use the Game.
We built Poop Popper to collect as little as possible. Here is the short version:
| Topic | In plain words |
|---|---|
| Do you need an account? | No. The Game has no sign-in and creates no account. We never ask for your email or a password. |
| Do you ask for my name? | You choose a short display name for the Game. It is your choice what to put there, and you do not have to use your real name. The Game suggests one for you. |
| What do we store? | Your game progress (upgrades, currency, achievements, settings) is saved on your device only. We do not keep a copy of it. |
| Do you show ads? | No. The Game contains no advertising and no advertising trackers. |
| Do you run analytics? | Yes, unless you turn it off. We use Google Analytics for Firebase to see how the Game is used - which features are popular, where players get stuck, and whether it is stable - so we can improve it. It is aggregated product analytics, not advertising. You can switch it off at any time in Settings > ANALYTICS. |
| Do you track me across other apps? | No. We do not use an advertising identifier and we do not track you across other apps or websites. |
| Do you sell my data? | No. We never sell or rent your personal data. |
| In-app purchases | Optional. Payments are handled by Apple and Google. We never see or store your card details. |
| Who can I contact? | support@pooppopper.com |
The sections below give the full detail.
Display name. When you first open the Game, you are asked to choose a short display name (up to 16 letters, numbers, and spaces). The Game suggests a randomly generated name for you, and you can accept it, roll a new one, or type your own. Whatever you choose is saved on your device alongside your game progress.
You decide what goes in that field. You do not need to use your real name, and we ask you not to: a generated name works exactly as well. If you do type your real name, or anything else that identifies you, that text becomes personal data and is stored as described in this policy. You can change it later, or delete it - see How to delete your data.
The Game does not ask you to create an account, or to give your email address, date of birth, phone number, or any similar personal detail.
If you contact us by email, we receive your email address and whatever information you choose to include in your message, so that we can reply.
Your game progress (for example in-game currency, upgrade levels, achievements, unlocked items, and preferences) and your display name are saved only on your device. The Game does not create an account and does not send your save to us, so we do not hold a copy of it.
When the Game connects to our backend and app-store services, certain technical data is processed automatically, mostly by our service providers, so the service can function:
To understand how the Game is used and to improve it, we use Google Analytics for Firebase. Analytics is on by default. When you play, the Game records analytics events - for example app opens, which features and screens you use, and in-game progress and milestones - along with the technical device and app information listed above and a Firebase-generated app instance identifier. This tells us, in aggregate, which features are popular, where players get stuck, and whether the Game is stable.
We do not use a crash-reporting or diagnostics service. The Game does not send us crash dumps, stack traces or error logs.
Our analytics is set up to be privacy-protective:
You can turn analytics off at any time in the Game: Settings > ANALYTICS. Switching it off stops collection immediately and clears the app instance identifier described above. You do not need to contact us, and the rest of the Game is unaffected. You can also ask us to stop processing your data for analytics - see Your privacy rights.
If you make an in-app purchase, the purchase is processed by the Apple App Store or Google Play. We receive a confirmation of the transaction (for example which product was bought and whether it succeeded) so we can unlock your item. We do not receive or store your payment card number, billing address, or full payment details. Those are handled by Apple and Google under their own privacy policies.
For clarity, the Game does not collect any of the following:
We use the limited information described above only to:
We do not use your information for advertising or to build a marketing profile about you, and we do not make automated decisions that produce legal or similarly significant effects about you. Our analytics is aggregated and used only to run and improve the Game.
If you are in the European Economic Area (EEA) or the United Kingdom, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Running the Game, saving progress, delivering purchases | Performance of a contract (Article 6(1)(b)) |
| Security, fraud prevention, service reliability, backups | Our legitimate interests (Article 6(1)(f)) |
| Product analytics, to understand usage and improve the Game | Our legitimate interests (Article 6(1)(f)). You can object at any time by turning off Settings > ANALYTICS in the Game |
| Keeping records of purchases | Compliance with a legal obligation (Article 6(1)(c)) |
| Any processing that requires your consent, where applicable | Your consent (Article 6(1)(a)), which you may withdraw at any time |
The Game offers optional in-app purchases (for example in-game currency packs and one-time upgrades) through Unity In-App Purchasing, using the Apple App Store and Google Play billing systems. All payments are processed by Apple or Google. Your relationship for the payment itself is with the relevant app store, and its terms and privacy policy apply to that transaction. We only receive the result of the purchase so we can grant the item.
We use a small number of trusted providers ("processors") to run the Game. These providers may process your data on our behalf, and some may process it on servers outside your country. Each has its own privacy policy.
| Provider | Purpose | Privacy policy |
|---|---|---|
| Google Firebase (Google Analytics for Firebase) | Product analytics |
firebase.google.com/support/privacy policies.google.com/privacy |
| Apple App Store | App distribution and payment processing for in-app purchases (iOS) | apple.com/legal/privacy |
| Google Play | App distribution and payment processing for in-app purchases (Android) | policies.google.com/privacy |
| Unity Technologies (Unity In-App Purchasing) | Facilitating in-app purchases | unity.com/legal/privacy-policy |
We use Google Analytics for Firebase for product analytics, as described in the Analytics section. We do not use advertising networks or advertising-based analytics in the Game.
Our providers (including Google, Apple, and Unity) may process data on servers located outside the EEA, including in the United States. Where personal data is transferred outside the EEA or the United Kingdom, it is protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses or an equivalent recognized transfer mechanism.
We keep your data only as long as needed for the purposes described in this policy:
When data is no longer needed, we delete or anonymize it.
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to address issues promptly.
You have the right to:
To exercise any of these rights, email us at support@pooppopper.com. Your game progress and display name stay on your device, so we do not hold them. For other data we may need additional information to locate it (for example device details), and in some cases we may be unable to identify you in our systems, in which case we will tell you.
If you are in the Netherlands, you can contact the Dutch supervisory authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl). If you are elsewhere in the EEA or the UK, you may contact your local authority.
If you are a California resident, you have the right to:
To make a request, email support@pooppopper.com. We will verify your request using the information reasonably available to us.
Poop Popper is made for a general audience and is not directed to children under 13. It is rated for ages 13 and up on the App Store and Google Play, and we do not knowingly collect personal data from children under 13, or under the age of digital consent in their country (which is 16 in the Netherlands).
The Game is built so that it does not need personal data from anyone:
The display name is free text and is only ever shown inside that player's own copy of the Game. Please choose a nickname rather than a real name, and never enter an address, school, email address or phone number. A name can be changed at any time in the Game's Stats screen, or removed together with everything else - see How to delete your data.
Parents and guardians: if you believe a child under 13 has given us personal data, email support@pooppopper.com and we will delete it promptly. You do not need an account to ask, and we will not request more personal data than we need to find and delete the record. You can also delete everything from inside the Game, at Settings → MY DATA → DELETE. If we learn that we have collected personal data from a child in a way that requires parental consent we did not have - under COPPA in the United States or the GDPR in the European Union - we will delete it promptly.
You can remove your data in the following ways:
We may update this Privacy Policy from time to time, for example to reflect changes in the Game or in the law. When we do, we will revise the "Last updated" date at the top. If the changes are significant, we will provide a more prominent notice, such as an in-app message or a note on the app-store listing. We encourage you to review this policy periodically.
This Privacy Policy and any matter relating to it are governed by the laws of the Netherlands and, where applicable, the EU General Data Protection Regulation, without prejudice to any mandatory consumer-protection rights you have under the law of your country of residence.
If you have questions, requests, or concerns about this Privacy Policy or your data, contact:
a trade name of Merknu
Lovensbroek 3, 5541 HG Reusel, Netherlands
KvK (Netherlands Chamber of Commerce): 67549640
VAT / BTW: NL002349156B80
Email: support@pooppopper.com
Merknu is established in the Netherlands, so no Article 27 EU representative is required.
If you are in the EEA and believe we have not handled your data lawfully, you may lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl), or with the authority in your country of residence.